My services
During my customer assignments, I may take up one or more roles in your organisation. Below are four examples of such roles and a short description of related activities.
Interim Manager, Business Leader & Coach
Change and Transformation Manager
You can hire me as Interim Manager including people management: Sales Manager, Marketing Manager or Change Manager.
You can also hire me as CRM Manager, Project Manager, Marketing Manager, Sales Manager or Product Manager focussing on a project or on a portfolio of products & services.
You can also hire me as CRM Manager, Project Manager, Marketing Manager, Sales Manager or Product Manager focussing on a project or on a portfolio of products & services.
As a certified change management practitioner,
I adopt the Prosci Project Change Triangle view on how to run successful projects.
I use the ADKAR methodology in projects where people need to change habits or work routines.
I adopt the Prosci Project Change Triangle view on how to run successful projects.
I use the ADKAR methodology in projects where people need to change habits or work routines.
Business and Process Analyst
CRM Consultant
A well-defined project business case, complemented by more detailed business process and functional analysis, are the foundations for a software application that will truly benefit users.
As a business and process analyst, I focus on the parts where the customer lacks resources.
As a business and process analyst, I focus on the parts where the customer lacks resources.
During a CRM project, a variety of roles are needed to deliver a performing system. Based on the need of the customer, I can take up the role of Project Manager, Project Leader, Product Owner, CRM Trainer & Coach or Change Manager.
In all of the above roles, my mission is to bridge the gap between the "Business" and "IT".
In all of the above roles, my mission is to bridge the gap between the "Business" and "IT".